Collection and return information

Here you will find all the information about placing orders, payment, order pickup, delivery, returns, and warranty at the online store 44workshop.lt.

1. Placing Orders

The purchasing process in our online store is quick and convenient. Select the Sur-Ron parts you need, specify the quantity, and place your order. Once we receive and confirm it, we will send you a notification and inform you about the expected preparation time and the pickup or delivery progress.

2. Payment Terms

2.1 To ensure a smooth process, we ship or prepare items for pickup only after receiving full payment for the order.

2.2 You can pay using any of the secure payment methods integrated into our system.

2.3 Please note: high-value or special orders may require additional confirmation.

3. Order Pickup

3.1 To save time, we offer the option to pick up items in person at: Lobio g. 5C, LT-08413 Vilnius.

3.2 Important: pickup is only available at a pre-arranged time.

4. Delivery

4.1 We deliver orders throughout Lithuania. Depending on your needs, we will safely deliver items via courier services or to a parcel locker most convenient for you. Delivery time and cost depend on the chosen delivery method and the quantity of items — exact information is provided during order formation.

4.2 If you have an urgent need, please note this in the order comments or contact us directly — we will try to find the fastest solution.

5. Return Policy

5.1 It matters to us that you remain satisfied with your purchase. If the item received does not meet your expectations, you have the right to return it within 14 days of receiving the shipment. The returned item must be:

  • Unused
  • Not have lost its commercial appearance
  • In its original, undamaged packaging

5.2 If you received the wrong part or it is defective, contact us immediately. In such a case, we cover all return or exchange costs.

6. Warranty and Quality

6.1 We guarantee the highest quality of our range — all Sur-Ron parts we sell are covered by the official manufacturer's warranty. If you notice a factory defect, please contact us by email. We will arrange a smooth warranty inspection, part replacement, or refund.