Privatumo politika
This Privacy Policy (hereinafter – the Policy) explains how the online store 44workshop.lt (hereinafter – We, the Seller, the Online Store) collects, uses, and protects personal data. By using this website, you confirm that you have read this Policy and agree to the processing procedures set out herein.
1. General Provisions
1.1 We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable legal requirements.
1.2 This Policy applies to all visitors, buyers, and persons submitting their data through the online store's website.
2. What Data We Collect
We may collect the following personal data:
2.1 For Order Fulfillment
- First and last name
- Phone number
- Email address
- Delivery address
- Payment information (processed via payment partners)
2.2 For Website Usage Analytics
- IP address
- Browser type
- Visit duration, pages visited, and clicks
- Cookie information
2.3 For Communication
- Email address (for newsletters and inquiries)
- Message content (contact forms, emails, inquiries)
3. How We Use Your Data
Personal data is used only for specific, predefined purposes:
- Accepting, processing, and delivering orders
- Payment administration and accounting
- Customer service and communication
- Monitoring, securing, and improving website performance
- Direct marketing (e.g., newsletters), if you have given consent
4. Legal Basis for Data Processing
We process your data based on the following legal grounds:
- Performance of a contract – when you place an order
- Legal obligation – accounting and tax administration
- Consent – newsletters and cookies
- Legitimate interest – website protection, fraud prevention, and activity analysis
5. Data Retention Periods
Data is retained only for as long as necessary to achieve the specific purpose:
- Order and accounting data – 10 years (in accordance with the laws of the Republic of Lithuania)
- Communication data – 1 year from the last contact
- Newsletter subscriber data – until consent is withdrawn
- Cookie data – according to the cookie's expiration period
Once the retention period ends, data is securely deleted or anonymized.
6. Data Transfer to Third Parties
Your data may only be shared with trusted service providers with whom we have data processing agreements in place, and only to the extent necessary to provide a specific service:
6.1 Service Providers
- Delivery service companies
- Payment processors (e.g., Stripe, PayPal, Paysera)
- IT infrastructure and website maintenance service providers
- Accounting service companies
6.2 Law Enforcement
Data is disclosed to law enforcement authorities only upon a lawful request or as required by law. We never sell your data to third parties.
7. Cookies
7.1 The website uses cookies to ensure proper website functionality, analytics, and marketing.
7.2 Types of cookies:
- Necessary cookies – for website functionality
- Analytical cookies
- Functional cookies
- Marketing cookies
7.3 You can withdraw your consent for non-essential cookies at any time in the website's cookie settings.
8. Your Rights
Under the GDPR, you have the following rights:
- To obtain information about the processing of your data
- To access the data being processed
- To request correction of inaccurate data
- To request deletion of data ("the right to be forgotten")
- To restrict data processing
- To object to data processing
- To withdraw consent at any time
- To transfer data to another service provider
To exercise your rights, contact us at the address specified in Section 11. We commit to responding within 30 calendar days.
9. Data Protection
We apply technical and organizational measures to help protect personal data:
- Data encryption
- Access control
- Security monitoring
- Secure data transmission channels (HTTPS)
- Regular updates and risk assessments
10. Direct Marketing and Newsletters
10.1 We will send newsletters and offers only after receiving your clear consent.
10.2 You may unsubscribe at any time by clicking "Unsubscribe" at the bottom of the email or by contacting us directly.
11. Changes to the Privacy Policy
We reserve the right to update this Policy at any time to reflect changes in legislation, technology, or business practices. Changes take effect from the date they are published on the website. We recommend periodically reviewing this Policy to stay informed of any relevant changes.